Who we are
Phoned-Tech Patron Ltd. is an Israeli software engineering studio headquartered at 17 Haim Laskov St., Maalot-Tarshiha, Israel. We operate the website at phonedtech.com.
For any privacy-related question, contact us at privacy@phonedtech.com.
Information we collect
Information you provide via forms: when you submit our contact form we collect your name, email, optional company name and phone, your stated areas of interest, your preferred timeline, and your message. We use this only to reply to your enquiry. When you send us a project brief (on our Pricing and quotes page), we collect your name, email, optional phone or WhatsApp number, your answers about what you need, who will use it, what you use today, when you need it and anything else you add, and the page you sent it from. We use these answers only to reply to you and to prepare for our first call. With each contact-form message and project brief we also keep the language of the site you used (English or Hebrew) and the IP address it was sent from. We keep the IP address to help us spot spam and abuse. If you arrived on our site through a link with campaign details (UTM parameters, such as the source and the campaign name), we also keep those details with your message or brief, to see which of our links and campaigns bring us enquiries. With your message or brief we also keep the first page of our site that you opened in the same visit, to see which of our pages bring us enquiries.
Cookies and website analytics: we use a small number of strictly necessary cookies (language preference, consent record, session, CSRF protection). We also use Google Analytics on every visit to see how the site is used. Google Analytics uses its own cookies and collects information such as the pages you view and the type of device you use (see "Website analytics (Google Analytics)" below). We have also turned on the advertising features of Google Analytics (Google signals), which may involve Google's own advertising cookies. In addition, we use Cloudflare Web Analytics on every visit to count visits and see how fast pages load. It does not set cookies (see "Website analytics (Cloudflare Web Analytics)" below). We do not set advertising or marketing cookies of our own. See our Cookies Policy for the full list of cookies.
Server logs: our hosting provider records standard request metadata (IP address, user agent, request path, timestamp) for security, abuse prevention, and capacity planning. These logs are rotated and retained for no more than 90 days.
Third-party providers: contact-form messages and project briefs are stored on our website's server at our hosting provider, and are also sent to PhonedTech's own customer management system (CRM), which we run ourselves. Only our team reads them, in the website's admin system and in our CRM. We do not sell or share contact-form or project-brief data with marketers.
How we use your information
We use the information you provide to respond to enquiries, schedule consultations, send you a written follow-up summary, and (where you have opted in) to keep you informed about PhonedTech services that may be relevant to your stated interests.
We use cookie data to remember your language preference and your cookie-consent choices, to maintain your session, and to protect against CSRF attacks. We use Google Analytics data to understand how visitors use the site, so that we can improve it, and we use the aggregated reports from its advertising features to understand our visitors better, for example their approximate age range and interests. We use Cloudflare Web Analytics data to count visits and see how fast our pages load, so that we can improve the site. We would set functional or marketing cookies of our own only with your explicit consent.
Website analytics (Google Analytics)
We use Google Analytics, a service provided by Google, on every page of the site and for every visitor. It is not switched off by the cookie banner. It collects information about your visit, such as the pages you view, how you got to the site, your approximate location (such as country or city), the type of device and browser you use, and how long you stay. We use this information to understand how the site is used, so that we can improve it.
This information is sent to Google (Google LLC and its affiliates, such as Google Ireland Limited), which processes it. Google may process it outside Israel, including in the United States. According to Google, Google Analytics 4 does not log or store IP addresses.
Advertising features (Google signals): we have also turned on Google signals and the advertising features of Google Analytics. For visitors who are signed in to a Google account and have allowed ad personalization, Google can associate visits to our site with their Google account, so that it can give us combined reports across devices and on visitors' estimated age range, gender and interests. Visitors may also be added to audience lists, which can be used for advertising on Google services. For these features, we and Google use first-party cookies (such as _ga) together with third-party cookies (such as Google's advertising cookies, for example the DoubleClick cookie). We see only aggregated reports, not who you are.
You can opt out of these features by turning off personalized ads in My Ad Center (https://myadcenter.google.com) or in Google's Ad Settings (https://adssettings.google.com), by installing Google's opt-out add-on (https://tools.google.com/dlpage/gaoptout), or through the NAI consumer opt-out (https://optout.networkadvertising.org).
Our Cookies Policy (phonedtech.com/legal/cookies-policy) lists the Google Analytics cookies, describes the advertising features in more detail and explains how you can opt out.
Website analytics (Cloudflare Web Analytics)
We also use Cloudflare Web Analytics, a service provided by Cloudflare, Inc., on every page of the site and for every visitor. It is not switched off by the cookie banner. It does not set cookies or store anything in your browser. Each time you open a page, it sends a short report with the address of the page, the page you came from, the type and version of your browser and operating system, and measurements of how fast the page loaded. Like any request on the internet, the report reaches Cloudflare together with your IP address and your browser's user agent. We use this information to count visits and see how fast our pages load, so that we can improve the site.
This information is sent to Cloudflare, Inc., which processes it. Cloudflare may process it outside Israel, including in the United States. According to Cloudflare, Cloudflare Web Analytics does not use cookies or local storage, and Cloudflare does not use visitors' data to "fingerprint" (identify) individual visitors for its analytics.
Our Cookies Policy (phonedtech.com/legal/cookies-policy) explains in more detail what Cloudflare Web Analytics collects.
Lawful basis (GDPR Art. 6)
Where the EU General Data Protection Regulation applies, we rely on the following lawful bases: (a) Contractual necessity and pre-contractual steps for processing your enquiries and proposals; (b) Legitimate interests for security logging, fraud prevention, improving our services, measuring how the site is used and how fast it loads, and understanding our visitors in aggregate, for example their approximate age range and interests (Google Analytics, including its advertising features and audience lists, and Cloudflare Web Analytics), balanced against your rights; (c) Consent for marketing communications and for any functional or marketing cookies of our own, which you can withdraw at any time.
Sharing with third parties
We do not sell personal information. We may share information with: hosting and infrastructure providers (e.g., AWS, GCP) acting as data processors under written contracts; our content delivery and security provider (Cloudflare), through whose network all traffic to the site passes; professional advisers (lawyers, accountants) bound by confidentiality; competent authorities where required by law.
All third-party processors are subject to written agreements requiring them to handle data only on our instructions and to apply appropriate security measures.
Google, which provides Google Analytics, receives information about how visitors use the site (see "Website analytics (Google Analytics)" above). Because we have turned on the advertising features of Google Analytics, Google can also associate this information with the Google accounts of signed-in visitors who have allowed ad personalization, and audience lists built from it can be used for advertising on Google services. Google's own use of this information is described in Google's policies: https://policies.google.com/privacy and https://policies.google.com/technologies/partner-sites
Cloudflare, which provides Cloudflare Web Analytics, receives information about visits to the site and how fast pages load (see "Website analytics (Cloudflare Web Analytics)" above). Cloudflare's own use of information is described in Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/
International transfers
Some of our processors are located outside Israel and the EEA. Where data is transferred internationally we rely on adequacy decisions, EU Standard Contractual Clauses, or your explicit consent.
Google Analytics data is sent to Google, which may process it outside Israel, including in the United States.
Cloudflare Web Analytics data, and the traffic that passes through Cloudflare's network, is processed by Cloudflare, Inc., which may process it outside Israel, including in the United States.
Retention
Contact-form submissions and project briefs are retained for up to 24 months from the last interaction, then deleted unless we have an ongoing engagement with you. Server logs are retained for up to 90 days. Cookie records are retained according to each cookie's lifetime (see the Cookies Policy).
Your rights
Subject to applicable law, you have the right to: access the personal data we hold about you; request correction or deletion; restrict or object to certain processing; data portability; withdraw consent (for consent-based processing); lodge a complaint with the Israeli Privacy Protection Authority or your local EU data protection authority.
To exercise any of these rights, email privacy@phonedtech.com. We will respond within 30 days.
Children
Our website is not directed at children under the age of 16, and we do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security
We apply industry-standard administrative, technical, and physical safeguards to protect personal information, including encryption in transit (TLS), restricted access on a need-to-know basis, and routine security review. No system is perfectly secure; if we become aware of a breach affecting your data we will notify you and the relevant authorities as required by law.
Changes to this policy
We may update this policy from time to time. The date at the top reflects the last update. Material changes will be highlighted on the website for at least 30 days before they take effect.