ExampleTourism
An AI assistant that answers your customers
An illustration of what we could build for you, not a client project.
On your website or on WhatsApp, it answers from your own documents, and hands the chat to a person when it isn't sure.
The situation
Think of a business that rents holiday cabins in the Galilee. Most messages ask the same things: when can we check in, can we bring the dog, what's included, how do we get there. They arrive on WhatsApp at all hours, often on Friday night, and the owner answers each one from their phone. Guests who wait too long for an answer book somewhere else.
What we'd build
- An assistant on your website and on your WhatsApp Business number that answers in Hebrew and English.
- It answers only from your own information: house rules, price list, directions and cancellation terms.
- When it isn't sure, or a guest asks for something special, it passes the chat to a person with a short summary.
- It never confirms a booking or a refund by itself: a person on your team approves those.
- You can read every conversation and step in at any time.
- Keeping it up to date is simple: change a document, and the answers change with it.
How it would work
- Together we collect your documents and the questions guests ask most, and agree what the assistant may answer on its own.
- A guest asks a question on WhatsApp or on your website.
- The assistant answers from your information, in the guest's language.
- If it isn't sure, it tells the guest that someone from the team will reply, and sends you the chat with a short summary.
- Services involved
- Typical timeline
- Usually 4 to 16 weeks. An assistant for one job is quicker, and one that connects to many systems, with several approval steps, takes longer.
- Price
- Quoted per project, after a free call